Terms of Service for Potter

Effective Date: November 22, 2025

Agreement to Terms

By accessing or using the Potter mobile application ("App," "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

About Potter

Potter is a plant tracking application developed by Mirek Sawicz ("we," "us," "our") that helps users:

• Track and manage their plants
• Receive watering reminders
• Identify plants using AI-powered technology
• Log watering history and care schedules

Account Registration

Creating an Account

To use Potter, you must:

• Be at least 13 years of age
• Provide accurate and complete registration information
• Sign in using Google Sign-In or Sign in with Apple
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

Account Security

You are responsible for:

• Keeping your login credentials secure
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

We are not liable for any loss or damage arising from your failure to maintain account security.

Use of the Service

Permitted Use

You may use Potter to:

• Track your personal plants and watering schedules
• Identify plants using our AI-powered identification feature
• Receive notifications for watering reminders
• Store and manage plant-related information

Prohibited Use

You agree NOT to:

• Use the Service for any illegal purpose or to violate any laws
• Upload or transmit viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems or networks
• Use automated systems (bots, scrapers) to access the Service
• Reverse engineer, decompile, or disassemble the App
• Resell, redistribute, or sublicense the Service
• Submit inappropriate, offensive, or copyrighted content
• Use the Service to harm, harass, or impersonate others
• Abuse the AI identification feature for non-plant-related purposes
• Attempt to manipulate or defraud the in-app purchase system

In-App Purchases

Consumable Credits

Potter offers consumable in-app purchases for AI identification credits:

• Starter Pack: 25 credits
• Hobbyist Pack: 100 credits
• Pro Pack: 500 credits

Purchase Terms

By purchasing credits, you agree that:

1. Payment: All purchases are processed through Apple's In-App Purchase system. Payment will be charged to your Apple ID account at confirmation of purchase.
2. Credits Never Expire: Purchased credits remain in your account indefinitely and do not expire.
3. Consumable Nature: Credits are consumable items. Once used for plant identification, they are consumed and cannot be refunded.
4. Non-Transferable: Credits are tied to your account and cannot be transferred to another user or account.
5. No Automatic Renewal: Credit purchases are one-time transactions. There are no subscriptions or automatic renewals.
6. Usage: Each AI plant identification or plant doctor request consumes one (1) credit from your balance.

Refund Policy

Due to the consumable nature of credits and Apple's In-App Purchase policies:

• No Refunds: Credits cannot be refunded once purchased, except as required by applicable law or Apple's refund policy.
• Apple Refunds: To request a refund for an accidental purchase, contact Apple Support directly through your Apple ID account.
• Exceptions: Refunds may be provided at our sole discretion in cases of technical errors, billing mistakes, or service failures.

To request a refund for exceptional circumstances, contact us at support@potterapp.com with:

• Your Apple ID
• Transaction ID
• Reason for refund request

Price Changes

We reserve the right to modify pricing for credit packs at any time. Price changes will not affect credits already purchased.

AI Plant Identification

Service Description

The AI plant identification feature uses third-party AI services (OpenAI GPT, Anthropic Claude and Google Gemini) to analyze photos and identify plants.

Accuracy Disclaimer

AI identification is provided for informational purposes only. We do not guarantee:

• 100% accuracy of plant identifications
• Correctness of care instructions provided
• Suitability of identified plants for your specific environment

You are responsible for:

• Verifying AI identification results independently
• Consulting professional horticulturists for important decisions
• Ensuring plant safety before handling or consuming any plant material

Photo Usage

Photos you submit for AI identification:

• Are sent to OpenAI, Anthropic or Google (based on your selected provider)
• Are processed in real-time for identification purposes
• Are not permanently stored by us or the AI providers
• Are not used to train AI models

Intellectual Property

App Ownership

The Potter app, including all content, features, and functionality, is owned by Mirek Sawicz and is protected by international copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you create in Potter (plant names, notes, photos). By using the Service, you grant us a limited license to:

• Store and display your content within the App
• Process your photos through AI services for identification
• Back up your data to ensure service reliability

Feedback

If you provide feedback, suggestions, or ideas about Potter, we may use them without any obligation to compensate you.

Data and Privacy

Your use of Potter is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in our Privacy Policy, available at:

https://potterapp.com/privacy-policy.html

Key privacy points:

• We collect personal information (name, email, photos)
• We use Firebase for authentication and cloud storage
• We share photos with AI services for identification
• You can delete your account and all data at any time
• We comply with GDPR and CCPA regulations

Account Termination

Termination by You

You may delete your account at any time through:

• App Settings → Account → Delete Account
• Email request to support@potterapp.com

Account deletion is permanent and irreversible. All data will be deleted.

Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent or abusive behavior
• Provide false information
• Fail to comply with applicable laws
• Abuse the AI identification system
• Attempt to manipulate the in-app purchase system

We will provide notice when reasonably possible before termination, except in cases of serious violations or legal requirements.

Effect of Termination

Upon termination:

• Your access to the Service will cease immediately
• Your account data will be deleted (subject to our retention policy)
• Unused credits are forfeited (no refunds for terminated accounts)
• These Terms will survive termination where applicable (e.g., IP rights, limitations of liability)

Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of AI identifications
• Warranties that defects will be corrected

Your use of the service is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Mirek Sawicz shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or goodwill
• Service interruptions or data loss
• Inaccurate AI plant identifications
• Harm resulting from plant misidentification or improper plant care
• Third-party actions (Apple, Google, OpenAI, Anthropic, Firebase)
• Any damages exceeding the amount you paid us in the past 12 months (or $100 USD, whichever is greater)

Some jurisdictions do not allow limitations on implied warranties or limitations of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Mirek Sawicz, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of applicable laws or regulations
• Content you submit to the Service

Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

1. We will update the "Effective Date" at the top of this document
2. We will notify you via email (if available) or in-app notification
3. Material changes will be effective 30 days after notification
4. Your continued use of the Service constitutes acceptance of the updated Terms

If you do not agree to the updated Terms, you must stop using the Service and delete your account.

Third-Party Services

Potter integrates with third-party services:

• Apple In-App Purchase: Subject to Apple's terms and conditions
• Google Sign-In: Subject to Google's Terms of Service
• Sign in with Apple: Subject to Apple's Terms of Service
• Firebase (Google): Subject to Firebase Terms of Service
• OpenAI: Subject to OpenAI's Terms of Use
• Anthropic: Subject to Anthropic's Terms of Service

We are not responsible for third-party services or their terms. Your use of third-party services is at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in California, and you consent to personal jurisdiction in such courts.

Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us at support@potterapp.com to attempt to resolve the dispute informally. We will work in good faith to resolve disputes amicably.

Arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions or class arbitrations, except where prohibited by law.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mirek Sawicz regarding the Service and supersede all prior agreements and understandings.

Contact Information

For questions about these Terms of Service, please contact us:

Email: support@potterapp.com

Website: https://potterapp.com

Response Time: We will respond to your inquiry within 30 days.

Apple-Specific Terms

App Store Terms

Your use of Potter downloaded from the Apple App Store is subject to the Apple Media Services Terms and Conditions, available at: https://www.apple.com/legal/internet-services/itunes/

License

This is a license, not a sale. Apple has no obligation to provide maintenance or support for the App.

Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them.

Acknowledgment

By using Potter, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.